Saturday, December 14, 2013

Instagram Direct, Christy Ferer Believes, Can Strengthen Customer Relationships



New features are constantly introduced in the social media world. Here at Vidicom, Christy Ferer loves finding ways brands can benefit from the new products that are released. A new set of private and group messaging features was rolled out for Instagram on Thursday morning. Brands will be thrilled to learn ways they can benefit from Instagram Direct. Cofounder and CEO of Instagram, Kevin Systrom, announced that marketers can use the messaging feature to college images for contests. This can help brands deepen relationships with customers as well as increase consumer engagement. Brands can also advance by using direct messaging to handle customer service issues on a one-to-one basis. Brands should try out this new feature to strengthen customer relationships! 


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