1. Use Time Wisely: Laura Kenney, founder and editor-in-chief of
YouBeauty.com, has set up a process to ensure productivity. The development
team makes a clear direction on which task to accomplish first by having weekly
priorities meetings.
2. Be Smart about Customer Feedback: Co-founder of Unroll.me, Jojo
Hedaya, knows the importance of not only listening to customer feedback, but
also being resourceful about what to do when addressing it.
3. Hire Well: Alexa Hirschfield, co-founder of Paperless Post,
stresses the significance of the quality of a new hire in a small
company. Hirschfield says, “
Recognize that skill comes first and personality comes second, but if the
personality is wrong, still don’t hire someone.”
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